May 6, 2025
5min read

Authors
EQT Ventures
Doreen Huber
At EQT Ventures, we believe that transformative technology not only reshapes industries, it fundamentally changes the way we interact and engage. Parloa, under the visionary leadership of founders Malte Kosub and Stefan Ostwald, embodies this belief perfectly.
Today, we're thrilled to celebrate Parloa achieving unicorn status, securing $120 million in their Series C funding round led by Altimeter Capital, Durable Capital Partners, and General Catalyst. EQT Ventures is proud to be doubling down on our commitment, participating for the third time as Parloa advances its mission to redefine enterprise customer experience through Agentic AI.
Since our early engagement with Parloa, the company’s rapid ascent has validated our initial conviction in its team, technology, and market potential.Since Parloa’s Series B funding round of $66 million in April 2024, we've seen the company expand significantly, achieving impressive growth metrics, with the company quadrupled its revenue.
Parloa's AI Agent Management Platform (AMP), launched last year, has set new standards for customer care, enabling enterprises to offer personalized, responsive, and scalable customer interactions. In an increasingly AI-driven market, Parloa stands out by combining technological excellence with deep customer insight, addressing critical challenges in customer care and operational efficiency.
As Parloa scales further, including their recent strategic partnership with global BPO leader Teleperformance and expansion in the U.S., we’re excited to continue our close collaboration. We remain deeply committed to supporting Parloa’s ambition to become the definitive leader in customer care innovation.
Congratulations to Malte, Stefan, and the entire Parloa team for reaching this remarkable milestone – we look forward to an extraordinary journey ahead.


